The nation's leading computer and electronics manufacturers, by running their own recycling programs for some time now, have developed skills beyond designing and constructing new computers: They now know how best and most effectively to take them apart. No two take-back and recycling programs are the same. Companies are testing and devising methods that best work for them, their contractors, and their customers.
Furthermore, because companies are in the driver's seat, they are continuously looking for ways to improve their recycling and reuse programs, making it easier for customers to return used products, and finding ways to collect and break down the used equipment more cost-effectively. As Dell Sustainable Business Director Pat Nathan told The Dallas Morning News, Dell is looking to "ana-
lyze data from suppliers and customers to develop more efficient recycling methods, eventually recycling computers at a lower cost than its competitors can and offering customers a lower price." Over time, these companies are learning how to cut costs. As a result, the collection fees that manufacturers charge consumers have remained constant or even declined—with some companies like Dell, Gateway, and HP providing customers with rebates for trading in used computers.
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